Effective Date: 1/1/2024

Welcome to the Loan Production Office. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you interact with our website and services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, address, email address, phone number, Social Security number, and other similar information.

• Financial Information: Bank account details, credit history, loan information, and other financial data necessary for processing loan applications.

• Transactional Information: Details of the services you have requested from us.

• Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

• Communications Data: Records of your communications with us, including emails and phone calls.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process and manage your loan applications and provide the services you have requested.

• Communication: To respond to your inquiries, provide customer support, and send important updates regarding our services.

• Improvement of Services: To analyze usage patterns and improve our website and services.

• Compliance: To comply with legal obligations and regulatory requirements.

3. Information Security

We implement a variety of security measures to ensure the safety of your personal information:

• Data Encryption: All sensitive data is encrypted during transmission using industry-standard encryption protocols.

• Access Controls: Access to personal information is restricted to authorized personnel only.

• Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities.

• Secure Storage: Personal information is stored securely in protected databases with robust security measures in place.

4. No Sharing or Selling of Your Information

We value your trust and assure you that:

• No Selling: We do not sell your personal or contact information to third parties under any circumstances.

• Limited Sharing: We may share your information only with trusted third-party service providers who assist us in operating our business, provided they agree to keep your information confidential.

• Legal Requirements: We may disclose your information if required by law or to protect our rights, safety, or property.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request corrections to any inaccurate or incomplete information.

• Deletion: You can request the deletion of your personal information, subject to certain legal obligations.

• Restriction: You can request the restriction of processing your personal information under certain conditions.

• Objection: You can object to the processing of your personal information for specific purposes.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

• Functionality Cookies: To remember your preferences and settings.

• Analytics Cookies: To analyze website usage and improve our services.

• Advertising Cookies: We do not use advertising cookies to track or target you.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Loan Production Office

360 Mobil Ave. #101

Camarillo, CA 93010

Email: [email protected]

Phone: (805) 987-6919

Thank you for trusting the Loan Production Office with your personal information. We are committed to safeguarding your privacy and ensuring a secure experience with our services.